7 PDUs (.7 CEUs)

Keeping team unity is not an easy task. Everyone feels pressure from aggressive deadlines and outside-work commitments. This seminar will introduce you to concepts that will help you understand and establish connections between emotions, stress and team performance.

Seminar Outline

• What Is Emotional Intelligence
• Learn Yours and Your Team's Emotional Side
• Plan Ahead In Order To Reduce Conflict
• Stress - Cause and Effect Diagram (Past, Present and Future)
• Trade In Between Comfort and Conflict Zone
• Stress Related Behavior and Recommendations

Who Should Attend

Managers, team leaders, supervisors and functional managers.

Method of Delivery

• Onsite class instructions or Online web conference
• Lectures
• Open discussion
• Case studies
• Surveys

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